Arjun Pravinvijayraj

Hospitality

Profile summary

I have have completed BSC.HOTEL MANAGEMENT and right now working in a RESTAURANT IN UAE

Career highlights

Streamlined Marriott Check-In Process: As an intern at JW Marriott, I redesigned the check-in process workflow which minimized customer wait times by 10% and increased guest satisfaction.

Key skills

Skills
Crisis Management & RecoveryUpselling and Cross-selling TechniquesCustomer Relationship Management (CRM)Emotional IntelligenceAdaptability & ResilienceTeam Leadership & MotivationData Analytics & ReportingRevenue ManagementSustainability PracticesMulti-Lingual CommunicationVirtual Event Management

Professional experience

WaiterFeb 2025 - Present
Veg me restaurant | Dubai - United Arab Emirates

Delivered exceptional customer service as a Waiter at Veg Me Restaurant in Dubai, UAE, ensuring a positive dining experience. Managed table service efficiently, resulting in a 15% increase in positive customer feedback. Collaborated with kitchen staff to ensure prompt and accurate order fulfillment, contributing to smooth restaurant operations.

WaiterApr 2024 - Sep 2024
Elixir cliff beach resort | India

Provided exceptional customer service as a Waiter at Elixir Cliff Beach Resort in India, consistently exceeding guest expectations. Managed table service efficiently, ensuring prompt order taking and accurate delivery, resulting in positive guest feedback and repeat business. Collaborated effectively with kitchen staff to resolve customer inquiries and dietary requests. Maintained a clean and organized work environment, adhering to the highest standards of hygiene and safety.

InternshipDec 2023 - Apr 2024
JW MARRIOT | India

Intern at JW Marriott, India: Delivered exceptional guest service and operational support across various departments, contributing to enhanced guest satisfaction scores. Assisted in streamlining check-in processes, resulting in a 10% reduction in average wait times. Supported event planning and execution, ensuring seamless operations and positive guest experiences.

Education

Bachelor's Degree, BSC.HOTEL MANAGEMENTJul 2021 - Apr 2024
Alagappa university